Chelsea Cloisters Serviced Apartments

Good location, comfortable property, convenient for bus and shops

We had a great stay at this apartment! It was clean and just as pictured, with modern furnishings and plenty of space for our family of five (3 adults and 2 children). The tasteful décor and extra pillows and bedding were a nice touch. The heating and Wi-Fi worked perfectly, and the couch in the living room converted easily into a bed, which was convenient for us. Check-in was smooth, even though we booked at the last minute because of a late cancellation of our other booking by the host. The location is fantastic—close to restaurants, shops, and just a 6-minute walk to the South Kensington tube station. Cafés like Starbucks and Pret are also nearby, as are M&S, Boots, Tesco, and other stores and restaurants. This was the penthouse suite on the 10th floor but the elevator only goes to the 9th with another floor of stairs up to the suite. There were also a few steps to climb on the ground floor to get to the elevator so you may want to keep this in mind if stairs are a concern for a member of your party, and if you have a lot of luggage. That said, it was worth it and, of course, you only need to think about luggage twice.   The only minor downside was that the unit shows a few signs of water damage, and the paint in the bedroom and bathroom was visibly peeling and could use a refresh, but none of that took away from our experience and we would definitely stay here again.

Our favorite hotel in London, where we have stayed many times the last ten years. Nice apartments with kitchenette. Good location in a nice area, close to two tube stations and several bus lines nearby, easy access from Heathrow, many restaurants, museums and nice areas to walk around in. The hotel has been good at fulfilling our wishes regarding floor plan etc. Also, nice and good service by Urszula in the office. Thank you!

The apartament is very spacious, the living room is very comfy with 2 sofas and plenty of space. The kitchen is well equipped, there are dishwasher and washing machine available, with the respective soaps. The rooms have good closets to place everything accordingly. The toilet is separated from the shower, it is in another room, which is good, but none of them is a complete bathroom, so you need to keep popping from one to another. There is a lift to reach the 4th floor, but the hallway to reach the apartment if outdoors, so you should consider that in case it is raining. Luckly we only had sunny days, but I know London is not always like that.

The apartment provided was great. Big and clean, all kitchen appliances were as new, bathrooms working perfectly, and comfortable beds. The location of the building is amazing, close to everything we needed (museums, metro/bus stations, parks, shops, restaurants, coffee shops, etc. Finally, we have only good comments for the cleaning service provided, the staff was kind and friendly toward our kids.